Privacy Policy

Privacy Policy

Image Copyright

All images sent to Fixpics Retouching Agency by clients are treated as the client’s property. We never claim ownership to any images that are submitted through any transmission channels including, but not limited to, cloud storage or email.
We do not expose your images to search engines or any other discovery methods. Your images are solely used in-house with strict controlling measures.
All of your images are very much safe with us. If we need to use any or part of your image as portfolio, we will never post it without your prior consent.

Privacy PolicyUser Information Collection

Fixpics Retouching Agency obtains only specific and personalized data on its website visitors when such information is supplied voluntarily. FRA will not force-fully ask you to opt-in to any of our email list.
The user data including contact information, buying behavior, payment behavior, etc. is solely used by Fixpics Retouching Agency. We do not sell or reveal user data to any third-party. However, for the purpose of showing custom ads and offers through online advertising, we may use the user data. But, most of the advertising platforms we use are secured and do not expose your emails any other parties.
FRA has security measures in place for protecting data conveyed during a visitor’s purchase. Our employees are required to protect the privacy of such data. We want our visitors and customers to feel that their privacy would be protected when visitors access their account or purchase services from FRA. Because FRA desires accuracy in the information it obtains and uses about its visitors and customers, FRA will attempt to verify its data and will ask its customers to notify it of any inaccuracies or mistakes of which they may become aware through their online account data and bills.

Email Policy

FRA will not sell or reveal your emails to anyone third-party unless authorized by the visitor. In case of advertising to specific email list, we may use your email and other contact information. But, most of the places we host your emails and contact information for Online Advertisement are safe and secured.
FRA does not send “junk” e-mail, also known as “spam”. In certain instances, when FRA wishes to contact customers via e-mail, respond to messages, news, confirm purchases, or transmit information requested by a visitor, FRA will use e-mail.
When a customer or visitor receives an e-mail which s\he does not want from FRA, the customer always can opt-out from further e-mails. Please contact us at info@fixpics.pro for this.

User Browsing Behavior – Web Analytics

FRA may, from time, gather generic information solely to determine the success and usefulness of its website. This generic information, which does not reveal the identity of the visitor, may include: what web site the visitor visited, how much time people spend on various pages of the site, and the originating web page of the visitor. FRA uses this information to determine customer service needs. In the future, FRA may increase its technical abilities for gathering data about visitors in order to enhance the services offered to visitors and customers.

Cookies Policy

Fixpics Retouching Agency values the privacy of its customers and business partners and is dedicated to abiding by all laws pertaining to the protection of personal data. We use cookies to provide better user experience for web elements and resources. Without cookies, some functions of the site may not work properly, e.g. showing custom banners, offers, and videos.
Cookies are small files sent from our server to your browser. Cookies are transmitted back unaltered by your browser each time our server is accessed. The data is used for accumulating user selections and follow user trends and search footprints. Cookies do not identify you. FRA does not and cannot utilize cookies to recover particularly identifiable data except if willingly supplied by our visitors. Neither can we acquire data from your hard drive or transmit computer virus. Cookies also maintain the visitor’s identity while at our web site based on your online behavior. Most browsers opt-in to cookies automatically, but you can alter the settings of your browser to prevent automatic opt-in.
We also use various third party cookies to identify users and usage behaviors. Third party cookies are enabled each time you visit a page or interact with web resources. This helps our team and our various tracking tools to identify the most useful & interesting stuffs for you. Therefore, it helps us to get better insights on user experience and enable us to take necessary actions or corrective measures to provide you the best user experience.
We also use cookies to deliver advertising messages and custom offers on other relevant websites. Since, we do not spam your email, it helps us to reach you with our custom messages and offers through online advertisement. You always can opt out of our offers and decline cookies at any time.

Acceptance and Refund Policy

All payments to the agency are made through invoicing clients. Invoices can be sent using electronic payment systems such as Paypal, Payoneer or ePayments, which in turn support the acceptance of payments from Visa, Mastercard and American Express cards.
Invoicing occurs after the client receives the final version of the processed photos with the adding on they branded watermarks of agency, checks the work and confirms that the quality of the work done suits him. After checking the work, the client pays the invoice. When the money arrives at the agency’s account, the manager sends the final version of the processed photos to the client without branded watermarks. After that the deal is considered closed.
Due to the nature of the service, refunds are only available in exceptional circumstances at FRA management’s sole discretion.

Partnership

Fixpics pays percentage of all customer orders to the people who invited them. To start cooperation, a person needs to write us a letter with the subject of the letter “I want to be your partner.” After that, the manager of the agency sends in an email with a questionnaire to fill out to such a person. As soon as the information in the questionnaire will filled in, the representative of FRA sends a special promo-code. The promo-code is attached to the data, from the questionnaire filled out by this person, in the partners database. This promo-code gives an additional 10% discount on the first order for a new Fixpics retouching agency client. He gives the partner of the agency 10% of the amount of the first order of the person he invite, minus the discounts. Also, the partner will receive 5% of all subsequent orders made by this customer. Money is transferred to the partner’s account once a month, provided that, the amount that has been formed from the orders of all the clients invited by him is at least $15. If the amount is less than $15, it is carried forward to the next month, until it becomes equal to $15 or more. The number of clients brought by the partner is not limited.

Privacy Policy Updates

This privacy policy will be periodically updated to reflect any changes to Fixpics Retouching Agencies practices. If there is any privacy issues or discrepancy, feel free to email us at info@fixpics.pro. We have ultimate respect for your copyright and privacy.

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